Frequently Asked Questions
Everything you need to know about your Gottex shopping experience
What is the standard shipping time for my order?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
How can I return or exchange a swimsuit?
We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and the hygiene liner remains intact.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I care for my Gottex swimwear?
To maintain the quality of your swimwear, we recommend rinsing it in cold water after each use and hand washing with mild detergent. Avoid tumble drying or direct sunlight.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.